CRM Assistant
£25-28k + Bonus + Benefits
Southampton
Job Description
This is a wonderful opportunity to join a young, successful company with a fantastic growth trajectory. Ideally suited to someone with a couple of years’ experience in a creative CRM role, or within wider marketing who wants to specialise in CRM. You will be given full training on their brand new CRM platform and will be joining a friendly, supportive and highly skilled team who will help you develop your skills and career in CRM
Your role will involve:
Working closely with the CRM Executives, Marketing Manager and wider marketing team
Assisting in setting up and scheduling CRM campaigns using templates and audience segments
Ensuring all campaigns are checked and approved before sending
Coordinating day-to-day communications in line with the content calendar
Reporting on campaign performance, sharing ideas for future improvement
Helping source, brief, and curate content for CRM campaigns
Supporting with uploading and editing copy, banners and imagery in the CRM platform
Creating emails using existing content blocks and templates
Supporting data and audience setup for campaigns and automated journeys
Helping manage and update comms schedules, trackers, and documentation
Logging and tracking campaign activity
Assisting with special projects such as product launches, pricing changes, and retention campaigns
Proofing, testing, and ensuring sign-off for all campaigns prior to deployment
You will be the ideal candidate due to your:
2+ years’ experience in marketing or CRM support
Strong attention to detail and excellent organisational skills
Interest in customer communication, retention, and lifecycle marketing
A good eye for design and copy accuracy
Excellent communication skills
A collaborative team player who enjoys supporting others and learning by doing
Ideally basic HTML and/or email editing skills
Experience with content planning and scheduling would be useful, as would confidence using email/CRM platforms (e.g. Iterable, Braze, HubSpot, DotDigital, or similar)
Skills in content creation or copywriting would be advantageous
This is an ideal opportunity for someone looking to develop a career in CRM and lifecycle marketing, with a strong interest in content, coordination, and customer engagement. Please apply now if this sounds like the role for you!
Job reference: VR/10514
Disclaimer
Please ensure that your contact details, including email address, are on your CV.
If you have not heard from us within five working days of application, please assume that you have not been successful. We will keep your details on file. Should a suitable position come up we will contact you.
