CRM & Customer Growth Manager
£40-48k
Hampshire
Job Description
This is a great opportunity to join a well-established ecommerce business nestled in the Hampshire countryside. Due to expansion, they are now looking to take on a new CRM & Customer Growth Manager in a broad and highly rewarding role
You will be joining a friendly, passionate and relaxed team where you can really make an impact. Your skills across strategy, CRM, segmentation, email marketing, social media, team and agency management will all be put to good use and you will have the autonomy to make this position your own
Role and responsibilities:
Owning and developing the CRM and customer growth strategies
Planning and delivering engaging email marketing campaigns
Managing the social media strategy across all major channels
Managing the content calendar
Identifying ways of improving website conversion & customer experience
Leading, coaching and developing a small team of marketers and agencies
Developing initiatives to grow business with new and existing customers
Skills and experience required:
CRM management experience within e-commerce or retail
Experience of working with email marketing platforms
Customer segmentation and lifecycle marketing skills
Proficiency with Google Analytics and marketing reporting
Social media strategy and content planning experience
Ability to manage external agencies and freelance writers
Positive skills with leading and motivating small teams
Adept at using data to make commercial decisions
Website optimisation and conversion rate improvement abilities
Strong project management and excellent organisational skills
This is a great chance to join a lovely company within an exciting, newly developed position. Please apply now if this sounds like the role for you!
Job reference: VR/10578
Disclaimer
Please ensure that your contact details, including email address, are on your CV.
If you have not heard from us within five working days of application, please assume that you have not been successful. We will keep your details on file. Should a suitable position come up we will contact you.